WARRANTY FOR PRODUCTS PURCHASED ONLINE

Product warranty

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Grozone Control

3-year limited warranty from the date of purchase, except for Light Switchers (LS8, sLS8, sFF4, sLS24). Customer must provide proof of purchase. Damaged units are replaced free of charge by new units; conditions apply.

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Grozone Control

Light Switchers (LS8, sLS8, sFF4, sLS24) : 1-year limited warranty from the date of purchase. Customer must provide proof of purchase. Damaged units are repaired free of charge by manufacturer; conditions apply.

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Garden Controls

1-year limited warranty from the date of purchase. Customer must provide proof of purchase. Damaged units are replaced free of charge by new units; conditions apply.

Freight charge

Customer covers freight charge to our factory.
Grozone Control Inc. covers freight charge to customer’s location for products that are replaced or repaired under warranty.
Grozone Control Inc. DOES NOT cover freight charge to customer’s location for products whose warranty is no longer valid.

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LIMITED WARRANTY

Warranty is void for products that have been abused or tampered, as evaluated by Grozone Control.

NEW PRODUCT RETURN POLICY

Conditions below apply to UNUSED new products returned WITHIN 30 DAYS from the date of purchase in original packaging (online purchase only).
Restocking charge of 10% of product cost. Product cost does not include freight cost to or from factory.
Freight charge to and from factory covered by customer.

RMA# IS REQUIRED

Contact us before returning any products under warranty. A RETURN of MERCHANDIZE AUTHORIZATION number (RMA#)  is required, please call 855-262-1800 or email request to service@grozonecontrol.com.
Products returned without RMA# will not be processed.

Our distributors

See a list ouf all our distributors

Ressources

See our posters, instructions and trouble shooting guide.

Online warranty

We offer warranty for products purchased online

Contact us

Call or write to us

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